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Noticeboard

12th January 2017 - Some on-line users will be getting an error code 7001 when trying to view their medical records. Our system supplier are aware of the problem and are working on a fix to resolve it but this will take a bit of time. We can try and reset your pin details to try and resolve the problem. This means users would need to create their account again. We apologise for any inconvenience caused.

If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Practice Manager

Blue_Locked_FolderConfidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

 
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