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pad_and_penSuggestions & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and s/he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Noticeboard

If any patient would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the practice manager.

The PPG are organising an open day, please click on LATEST NEWS heading on the right of this page.

 

 
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