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Noticeboard

12th January 2017 - Some on-line users will be getting an error code 7001 when trying to view their medical records. Our system supplier are aware of the problem and are working on a fix to resolve it but this will take a bit of time. We can try and reset your pin details to try and resolve the problem. This means users would need to create their account again. We apologise for any inconvenience caused.

If you would like to submit a complaint or suggestions for improvements to our services please do so by submitting it in writing to Dawn Lait the Practice Manager

pad_and_penSuggestions & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and s/he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

 
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